Help

Let us quickly solve your questions or problems with our library of helpful support articles.

Creighton Green avatar Matt Kealamakia avatar Tim Sessions avatar +1
46 articles in this collection
Written by Creighton Green, Matt Kealamakia, Tim Sessions and 1 other
General

How to Reset Your Password

Need to reset your login password? No problem.
Mark Milligan avatar
Written by Mark Milligan
Updated over a week ago

I Cannot Install My Promotion to Facebook

An explanation for the Facebook error "This page does not have permission to install the custom tab"
Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

Promotion Statistics - Definitions

What do my promo's stats mean?
Mark Milligan avatar
Written by Mark Milligan
Updated over a week ago

What Is An Overlay Box? (and Mobile Sponsor Images)

Mark Milligan avatar
Written by Mark Milligan
Updated over a week ago

How To Add/Edit Social Share Text and Images.

Editing your Facebook and Twitter social share information
Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

How do I delete a promotion?

Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

Help! We have some users that can't enter our campaign!

Creighton Green avatar
Written by Creighton Green
Updated over a week ago

How do I edit default settings for my promotions?

Overview of how to set and edit defaults for your different applications.
Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

I'm Not Getting My Password Reset Email.

Creighton Green avatar
Written by Creighton Green
Updated over a week ago

Why isn't my ul.ink (smart link) working?

Creighton Green avatar
Written by Creighton Green
Updated over a week ago

What is the promotions grid?

An overview of our promotions grid application and how to edit it.
Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

How can I be notified when someone enters my promotion?

How to enable notification emails.
Matt Kealamakia avatar
Written by Matt Kealamakia
Updated over a week ago

Requesting Campaigner Support

For those Aptivada accounts that are set up to send emails through Campaigner, this article will help you save time during support requests.
Tim Sessions avatar
Written by Tim Sessions
Updated over a week ago